Rivo Camera System Password Reset Guide

Rivo security camera systems are known for their DVR/NVR recorders, which are frequently used in homes and businesses. However, one of the most common problems is forgetting the device's login password. If the password is forgotten, you cannot access the device's menus, make settings, or manage the system. In this article, we detail the methods for resetting the Rivo camera system password .

Why Reset Rivo Camera Password?

• Forgetting the administrator (admin) password

• Changing and saving the factory default password

• Not knowing the old password on second-hand devices

• Need to reset the device before handing it over for security purposes

Rivo Camera System Password Reset Methods

1. Try with Default Password

Many Rivo DVR/NVRs have factory default login information:

• Username: admin

• Password: 123456

• Username: admin | Password: 888888

• Username: admin | Password: 000000

• Username: admin | Password: (can be left blank)

👉 If the password on the device has never been changed, you can try logging in with this information.

2. Resetting with Date (Master Password)

Rivo DVR devices generally work with the logic of creating a daily "master password" based on the system date.

1. Note the device's date on the home screen.

2. Request a temporary password using this date using a master password generator or the dealer/technical service.

3. Access the menu by entering the master password.

4. Create a new password.

3. Resetting with Mobile Application

Rivo camera systems generally work with XMeye-based mobile software .

1. Download the XMeye app on your phone.

2. Add your DVR/NVR device to the app.

3. Use the Forgot Password option.

4. Create a reset request using the device serial number.

5. Set your new password using your email or verification code.

4. Hardware Reset (via Motherboard)

Some Rivo DVR models may have a reset button or jumper pins on the motherboard.

• Turn off the device and open the lid.

• Press the reset button for a few seconds or short the jumper pins.

• The device will be reset to factory settings and you can log in with the default password.

⚠️ This method requires technical knowledge, if done incorrectly the device may be damaged.

4. Hardware Reset (via Motherboard)

Some Rivo DVR models may have a reset button or jumper pins on the motherboard.

• Turn off the device and open the lid.

• Press the reset button for a few seconds or short the jumper pins.

• The device will be reset to factory settings and you can log in with the default password.

⚠️ This method requires technical knowledge, if done incorrectly the device may be damaged.

Things to Consider After Resetting Your Password

• Choose a strong password (combination of letters + numbers + special characters).

• Be sure to keep the new password in a safe place.

• Verify your email address in your device settings.

• Make sure that only authorized persons know the password.

Frequently Asked Questions (FAQ)

1. Does resetting Rivo DVR password delete recordings?
No, resetting your password will not delete your video recordings.

2. Is the same password valid for all Rivo devices?
No, it may vary depending on the model. However, the most commonly used default password is "123456".

3. Does the device need to be re-installed after the reset?
If you perform a factory reset, you will need to set up the network and camera settings again.