Avenir DVR Password Reset and Technical Support Guide

Avenir DVRs are a frequently preferred recording solution for security camera systems. However, one of the most common problems is forgetting the device's password. This loss of password means access to the device menus, recording settings, and system management are impossible. In this article, we explain step-by-step methods for resetting the Avenir DVR password and the technical support solutions you can receive if needed.

Why is Password Reset Necessary?

• Forgetting the administrator (admin) password

• Changing or losing the factory default password

• Not knowing the password for second-hand devices

• Need to reset the device before transferring it for security reasons

Avenir DVR Password Reset Methods

1. Login Attempt with Default Password

Avenir DVR devices have some factory default login information:

• Username: admin | Password: 123456

• Username: admin | Password: 888888

• Username: admin | Password: 000000

• Username: admin | Password: (can be left blank)

👉 If the password on the device has never been changed, you can log in with these combinations.

2. Resetting with Date (Master Password)

A daily master password can be generated based on the system date on many Avenir DVR devices.

1. Note the date on the login screen.

2. Get a temporary password with this date information using a master password generator or technical support.

3. Enter the master password on the login screen.

4. After accessing the menu, create a new password.

3. Resetting with Mobile Application

Avenir DVR devices generally work with XMeye-based software .

1. Download the XMeye mobile app to your phone.

2. Add your DVR device to the app.

3. Use the Forgot Password option.

4. Create a reset request using the device serial number.

5. After verification, set a new password.

4. Hardware Reset (via Motherboard)

Some models may have a reset button or jumper pins on the motherboard.

• Turn off the DVR and open its cover.

• Press and hold the reset button for a few seconds or short the jumper pins.

• The device will be reset to factory settings and you can log in with the default password.

⚠️ This operation must be performed by experts. Improper application may cause the device to malfunction or void the warranty.

5. Technical Service Support

If none of the methods work, you can contact Avenir technical service with the serial number and model information of your device.

• Technical service can provide you with a special reset file or master password .

• Authorized dealers or resellers can also provide support for password resets.

Things to Do After Resetting Your Password

• Choose a strong password (a combination of uppercase and lowercase letters, numbers, and special characters).

• Keep the password in a safe place.

• If possible, add email verification in device settings.

• Make sure that only authorized persons know the password.

Frequently Asked Questions (FAQ)

1. Will my records be deleted during the reset?
No. Password reset only affects login information, video recordings will not be deleted.

2. How can I get the master password for my Avenir DVR?
You can request a temporary password by sending the device date and serial number to the technical service.

3. What can I do to avoid forgetting my password again?
Be sure to write down your password, keep it in a safe place, and include email verification if possible.

✅ Avenir DVR password resets can be easily performed using these methods. If you're experiencing issues with resetting your device, Avenir technical support is the most reliable solution.