ICU Recorder Password Reset Guide

ICU brand DVR/NVR recorders are a frequently preferred solution for security camera systems. However, one of the most common problems users experience is forgetting the device's login password. If the password is forgotten, the device menus cannot be accessed, making changes to settings, recording management, or playback impossible. In this article, we'll explain step-by-step how to reset the ICU recorder password .

Why Do I Need to Reset My Password?

• Forgetting the administrator (admin) password

• Changing and saving the factory default password

• Not knowing the password for second-hand devices

• Need to reset the device before transferring it for security reasons

ICU Recorder Password Reset Methods

1. Try with Default Password

ICU DVR devices usually have factory default passwords that are used during initial setup:

• Username: admin

• Password: 123456

• Username: admin | Password: 888888

• Username: admin | Password: (can be left blank)

If the password on the device has never been changed, try logging in with these combinations.

2. Resetting with Date (Master Password)

ICU DVR devices can be opened with a daily "master password" according to the system date.

1. Make a note of the device's date information on the home screen.

2. Generate a temporary password using this date using the master password generator or request it from technical service.

3. Enter the generated master password and access the menu.

4. Set a new password.

3. Resetting with Mobile Application (XMeye Based)

Many ICU devices use XMeye-based software .

1. Download the XMeye app on your phone.

2. Add your device to the app.

3. On the login screen, click on the Forgot My Password option.

4. Create a reset request with the device serial number.

5. Set a new password with email verification or technical service confirmation.

4. Hardware Reset (via Motherboard)

Some models have a reset button or jumper pins on the motherboard.

• Turn off the device and open the lid.

• Press the reset button for a few seconds or short the jumper pins.

• The device will be reset to factory settings and you can log in with the default password.

⚠️ This method requires technical knowledge. Incorrect application may damage the device or void the warranty.

5. Resetting with Technical Service

If the methods above don't work, you can contact ICU technical service with your device's serial number and model . The service can send you a special reset code or file .

Things to Consider After Resetting Your Password

• Create a strong password (a combination of numbers, letters, and special characters).

• Be sure to keep the new password in a safe place.

• If possible, define an email address in the device settings.

• Make sure that only authorized persons know the password.

Frequently Asked Questions (FAQ)

1. Does ICU password reset delete records?
No, it only resets the login password; saved images are not deleted.

2. Is the master password safe?
Yes, but it's only temporary. Be sure to set a new password after entering the menu.

3. Does the device need to be set up again after resetting?
If the device is reset to factory defaults, you may need to reconfigure the network and display settings.

✅ You can reset your ICU recorder password using these methods. If you're having trouble resetting your device, the best solution is to contact ICU technical support.