One of the most common problems with security camera systems is forgetting the password for the recording device (DVR/NVR). This can sometimes happen with VGuard brand devices. So, what should you do if you forget your password? In this article, we explain step-by-step methods for resetting your VGuard recorder password .
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Newly purchased or factory reset devices usually have a default username and password .
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Username: admin
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Password: 12345, 000000 or leave blank
If the device has not been installed before, one of these combinations may work.
2. “Forgot Password” Option
Some models have a “Forgot Password” button on the login screen.
When you select this step, the device may display a code or date on the screen. You can provide this information to the device's vendor or VGuard technical support to obtain a temporary reset password.
3. Resetting with USB Memory
Password resetting can be done via USB memory on many VGuard models.
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An empty USB memory stick is inserted into the device.
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Select the “password reset” option from the menu.
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The device creates a “reset file” in memory.
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This file is sent to the authorized service.
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The new file from the service is uploaded to the device again and the password is reset.
4. Reset with CMS Software
Devices can be added and password resets can be performed via the VGuard CMS software installed on the computer.
This method usually requires technical support and is accomplished through vendor/service verification.
5. Technical Service Support
If the methods above don't work, you'll need to contact VGuard technical service with the device's serial number and date . Some models require a daily generated "master password" to reset the device.
Our advice: After resetting your password, be sure to choose a strong password and keep it in a safe place.
