Uniywell DVR Password Reset Technical Support Guide

Forgetting your Uniywell DVR password or locking it out is a common problem users encounter. In this guide, you'll find step-by-step methods for resetting your Uniywell DVR password .

1. Situations That Require Password Reset

• Forgetting the administrator (admin) password

• Device locking due to incorrect password attempts

• The need to reset to factory settings

• Transferring the system to a new user or reinstalling it

2. Uniywell DVR Password Reset Methods

a) Resetting with QR Code

• On the password entry screen, select the “Forgot Password” option.

• A QR code or reset code will appear on the device.

• Send this code to Uniywell technical support line.

• The support team will provide you with a temporary password.

b) Master Password (Date-Based Master Password)

• Some Uniywell DVR models use a master password that varies depending on the device date.

• Check the date of the device.

• Request the master password appropriate for that date from the technical support team.

c) Resetting via Software

• Connect the DVR to the computer.

• Run the Uniywell Config Tool software.

• Enter the serial number of the device in the “Forgot Password” section.

• The software will generate a temporary password for you.

3. Things to Do After Reset

• After the reset process, the device can return to factory settings.

• Set a new admin password . (Must contain numbers, letters, and special characters.)

• Keep the password in a safe place.

• If possible, sync your device with the cloud account .

4. Important Notes

• Incorrect resetting operations may result in settings being lost.

• Saved images are usually preserved, but user settings are reset.

• For devices under warranty, it is recommended that you perform the resetting process through an authorized service .

✅ With these steps, you can easily reset the password of your Uniywell DVR device and continue to use it safely.