Dahua Recorder and IP Camera Password Reset Guide

Dahua is one of the most preferred brands for security systems worldwide. However, users may occasionally forget their NVR, DVR, or IP camera passwords, preventing them from accessing the devices. There's no need to panic. In this article, we'll explain in detail the steps to reset the password for Dahua recorders and IP cameras.

🔐 Why might a password reset be necessary?

• If the user accessing the recorder has forgotten the password

• If the old password is not known on a newly purchased second-hand device

• If the IP camera is not accessible remotely

• If the devices have been reset to factory settings and the default password has been changed

1️⃣ Dahua Recorder (NVR/DVR) Password Reset Methods

💡 Method 1: Security Question (For New Devices)

In some models, the password can be reset using the security questions created during the initial setup.

Steps:

1. On the login screen, click on the “Forgot My Password” option.

2. Answer the security questions you set earlier.

3. Set a new password.

This method only works if security questions are set during configuration.

🔁 Method 2: Resetting via QR Code (with DSS Express or DMSS)

New generation Dahua devices can be reset via QR code via mobile application.

Steps:

1. On the login screen, click on the “Forgot Password” option.

2. The QR code screen opens.

3. Open the DMSS or DSS Express mobile app.

4. Scan the QR code and send a reset link to the registered email address.

5. Reset the password by following the instructions in the email.

⚠️ For this method, the device must be connected to the internet and associated with your Dahua account.

🛠️ Method 3: With XML Reset File (Authorized Dealer Support)

This method is often used on older models or when the above methods fail.

Path to Follow:

1. Press the “Forgot Password” button on the device login screen.

2. The system will create an Export XML file for you.

3. Send this file to Dahua's authorized distributor or technical support.

4. A "Reset Key" file specially prepared for you will be sent to you within 1–2 business days.

5. With this file, you can log in to the system again and set a new password.

📝 The reset file must be sent before the device's date changes . If the date changes, the file becomes invalid.

2️⃣ Dahua IP Camera Password Reset Methods

Resetting methods for IP cameras may vary depending on the device model and the interface used.

🧷 Method 1: Physical Reset Button (If Available)

1. Locate the small RESET button on the back or inside of the camera.

2. While the camera is on, press and hold this button for 10–15 seconds using the pin.

3. The camera will reset to factory settings and the default password will be valid:
   Username: admin
   Password: Blank (you will be asked to set a new password on your first login)

🌐 Method 2: Resetting with ConfigTool Software

1. Download Dahua ConfigTool software.

2. Connect your computer and camera to the same local network.

3. Run ConfigTool and scan the IP camera.

4. Select the “Reset Password” option.

5. Follow the necessary steps to complete the password reset process.

Note: This method is not supported on some models.

🎯 Recommendations and Things to Consider

• Store passwords securely and securely (e.g. use a password manager).

• When setting up a new device, be sure to define a security question and email address.

• Do not change the device date in cases where a password reset is required.

• If the device is connected to the internet, remote password management can be activated by pairing it with a DMSS account.

🧩 Result

Dahua brand recorders and IP cameras offer very strong security features. However, it's crucial for users to know the correct method in case they forget their password. The steps outlined above allow for secure password resets on most devices. If you encounter any issues with the reset process, be sure to contact an authorized service center or the distributor from whom you purchased the device .