When a UPS fails, there are two options:
Dismantle the UPS and send it for service, or repair it on-site .
There is one truth proven by experience:
The most accurate and safest approach in UPS servicing is on-site intervention.
Especially for CCTV, server, and 24/7 operating systems, on-site service is not a luxury, it's a necessity .
What is On-Site UPS Service?
On-site service; at the location where the UPS is installed:
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🔋 Performing battery tests
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🔌 Realistic load and outage simulation.
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🌡️ Thermal camera checks
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📊 Load, environment, and connectivity analyses
This means that operations like these can be performed without dismantling the system .
📌 In other words, the UPS is tested under its own operating conditions .
Why is timely intervention so important?
1️⃣ Actual working conditions can only be seen on-site.
When the UPS is sent in for service:
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There is no load.
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The ambient temperature is different.
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The connections change.
📉 This means:
A UPS that appears "perfect" during servicing may cause problems in the field.
Thanks to on-site intervention:
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Actual load
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Real environment
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Real risks
It is seen firsthand.
2️⃣ CCTV and Server Systems Durmaz 🎥🖥️
If the UPS is disassembled:
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Camera recordings stop
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Servers are shut down.
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Business continuity is disrupted.
With on-site service:
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The UPS remains operational.
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A controlled test is performed.
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The system operates without interruption.
📌 This is especially vital for critical infrastructure .
2️⃣ CCTV and Server Systems Durmaz 🎥🖥️
If the UPS is disassembled:
-
Camera recordings stop
-
Servers are shut down.
-
Business continuity is disrupted.
With on-site service:
-
The UPS remains operational.
-
A controlled test is performed.
-
The system operates without interruption.
📌 This is especially vital for critical infrastructure .
4️⃣ Time loss and logistical risks are eliminated ⏱️
Disassembling the UPS:
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Risk of transport
-
Waiting for days
-
Reinstallation
That means...
On-site intervention:
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Solution within hours.
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Test and report the same day.
-
Minimum operational loss
provides.
5️⃣ Additional Costs Decrease 💸
UPS units sent in for service:
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Transport
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Disassembly
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Assembly
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Test again
It creates additional costs.
📌 On-site service:
Fewer transactions = lower total cost
6️⃣ The risk of misdiagnosis decreases.
The most common situation in the field:
"They said there were no problems with the service, but it's shutting down again here."
The reason for this is:
-
Environmental and load factors are not observed in the service.
On-site intervention:
-
Incorrect part replacement
-
Unnecessary expense
prevents.
6️⃣ The risk of misdiagnosis decreases.
The most common situation in the field:
"They said there were no problems with the service, but it's shutting down again here."
The reason for this is:
-
Environmental and load factors are not observed in the service.
On-site intervention:
-
Incorrect part replacement
-
Unnecessary expense
prevents.
When should it be sent for servicing?
On-site intervention doesn't solve everything.
Service is unavoidable in the following situations:
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Inverter/power board failure
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Severe PCB damage.
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Burning smell or melting
👉 But this decision should also be made after an accurate diagnosis .
Essentials for On-Site UPS Service
A professional on-site service must include the following:
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✔️ Battery load (discharge) test
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✔️ Realistic outage simulation
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✔️ Heat analysis with thermal camera
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✔️ Load and capacity control
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✔️ Written maintenance & test report
📌 If these are not available, "on-site service" is merely a quick look and leave .
The Most Common Mistake ❌
"Let's take the UPS to the service center, they'll check it there."
Conclusion:
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Unprotected system for days.
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Misdiagnosis
-
Unnecessary expense
How do we work at cctvburada?
As cctvburada;
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🔍 We test the UPS on-site with a real load.
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🔌 We are running a power outage simulation.
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🌡️ We see hidden risks with thermal cameras.
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📊 We make evidence-based decisions on whether or not to send your pet for service.
We are securing the system without moving the UPS.
